Privacy Policy

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Effective Date: 12/09/2024

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1. Introduction

Welcome to ThoroughCheck. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.thoroughcheck.com.au. By using our site, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Identification Information: This may include your name, email address, phone number, and other contact details you provide when you contact us or use our services.

• Technical Data: This includes your IP address, browser type, operating system, and other technical information about your device and how you interact with our website.

• Usage Data: We collect information about how you use our website, such as pages visited, time spent on the site, and other usage statistics.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience. Cookies are small data files placed on your device that help us understand how you use our site.

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3. How We Use Your Information

The information we collect is used in the following ways:

• To Provide and Maintain Our Services: To ensure that our website operates effectively and to offer you the services you request.

• To Improve Our Website: To analyze usage patterns and enhance the functionality and performance of our site.

• To Communicate with You: To respond to your inquiries, send updates, and provide information about our services.

• For Marketing and Promotions: If you have opted in, we may send you promotional materials and newsletters. You can opt-out of these communications at any time.

• To Comply with Legal Obligations: To meet legal requirements and protect our rights and the rights of others.

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4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may use third-party service providers to help us operate our website and provide services. These providers are contractually obligated to protect your data and use it only for the purposes for which it was shared.

• Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred as part of the transaction.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

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5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive data transmitted over our website.

• Access Controls: We limit access to your personal information to authorized personnel only.

• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

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6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate.

• Deletion: You can request the deletion of your personal information, subject to certain exceptions.

• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in the communications.

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7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: [hello@thoroughcheck.com.au]

• Phone: [0403 936 031]

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.